Our team is dedicated to ensuring that all visitors receive only reliable, verified, and up-to-date information about casinos. We understand that as you explore online casinos, the world of poker, and our website, you may have numerous questions. This applies not only to beginners but also to experienced gamblers, as the world of gambling is constantly growing and evolving, and today, many casinos accept cryptocurrency deposits.

This aspect raises the most questions among our audience. The Betscryptos team is always here and ready to assist with any inquiry, from depositing funds to ensuring the platform’s reliability.

contact us

General Questions

We fully recognize the importance of technical support, so we’ve developed a multi-channel system consisting of several departments and communication channels.

Users can effortlessly obtain answers to the most common questions, both general (Is registration required? How reliable is a particular casino?) and technical (The page won’t load, what should I do? I can’t register on your site?).

For general questions or information, please fill out the form below.

One way to contact technical support is to fill out the feedback form presented below.

There are two options to use the feedback form: without registration and after registration.

  • Without registration. The user needs to fill in all the blank fields: name, phone number, email address, write their question, and wait for a response.
  • With an existing account (after registration). The information in the fields will be filled out automatically. Just elaborate on your question and wait for a response from the support team.

How long to wait for a response from support is within 24 hours from the time the request is sent. Usually, the team responds sooner, but due to high demand and a large volume of inquiries, we give ourselves a 24-hour window.

Customer Support

Customer support is available 24 hours a day without interruptions or delays. We do everything to ensure our visitors are satisfied and have round-the-clock access to truthful and helpful information.

We have developed a flexible customer support system that operates around the clock. How to contact Betscryptos support service? Call the current phone number listed on the website. You can always find it in the “Contact Us” section.

You can ask questions or reach out to customer support via online chat. The operators will receive your request and contact you as soon as possible. Use the feedback form. Fill in all the fields and describe your situation in as much detail as possible. Our specialists will respond at the first opportunity and help solve the problem.

contact us

Technical Support

Customer technical support is a department of specialists and consultants who specialize in technical errors. Technical errors may include the following:

  • The user cannot access the Betscryptos site.
  • The user experiences crashes on the Betscryptos site.
  • The Betscryptos site won’t load.
  • The user is “kicked out” from the site.
  • The user cannot access the site due to GEO restrictions;
  • Incorrect display of graphical interface elements.
  • No access to some reviews or sections of the site.
  • Functional buttons on the site do not work.

Experiencing technical issues with the site or need technical assistance? Contact our technical support service.

If you encounter technical problems, you can always contact the support service. There is no separate communication channel for technical support. Operators automatically redirect the user to a specialist from the technical department when they see the reason for the request.

The algorithm for processing applications and inquiries is automated and takes little time. Indicate that you are facing a technical problem at the beginning of your request.

Reviews and Suggestions

User feedback is critical to us, as it is to casinos and poker rooms. Honest customer reviews help the gambling world grow and develop. You can always leave your feedback and suggestions on our website. 

How do you leave your review or suggestion? You can write an email to our address. Describe your review, impression, or opinion about our service in detail so we can learn about your experience with us and our website.

You can write to technical support or use the feedback form in the “Contact Us” section. There, you can write your review or suggestion about working with our platform. We read all reviews and recommendations because we strive to be market leaders and honest with our readers.

What can you write in reviews?

  • You can file a complaint about the quality of our platform’s service.
  • You can leave your recommendations for improving the quality of our service.
  • If you notice bugs or errors in the display of content on our site, attach screenshots.
  • If you notice technical errors or disruptions in our service.
  • Suppose you are satisfied with the service and noticed features that you liked. We will be glad to take your comment into account.
  • If you notice outdated information in reviews/information materials.

We value your feedback! Please share your suggestions and comments regarding our casino reviews or website operation.

Remember, you can leave reviews about our service and every casino, game, and poker room on our site. Why and why is this necessary?

  • Reviews help form a complete picture of the quality of a particular service.
  • Reviews from actual users help improve the quality of services, including online casinos.
  • Reviews from actual users help identify minor errors or problems that may occur at casinos or poker rooms.
  • Reviews about casino apps help developers improve their products and prevent potential repetitions of faults and errors if gamblers encounter reviews from real players.
  •  It helps other gamblers evaluate a casino, its games, and the quality of services. Users trust those who have already played, withdrawn funds or participated in promotions.
  • Remember that you can always attach screenshots and videos and share your achievements with other players to review. This will help newcomers be sure that casinos operate honestly, pay out prizes, and that hitting the jackpot is entirely possible.

Remember, your reviews not only help the industry develop but also contribute to forming a friendly, honest, united gambler community from different countries around the world. After all, in reviews, you can not only share your experience but also communicate with other gamblers, ask questions, and receive valuable advice and recommendations.